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APPLICATION – APPLICATIONS ENGINEER (DEM)

Location: Boston/MA/US

We are looking for a driven and enthusiastic applications engineer to join our rapidly growing team. Utilizing state-of-the-art simulation tools, the ideal candidate will be responsible for technical sales development (pre-sales), post sales, and technical support of our DEM product, Rocky. Working in small project teams, you will assume full responsibility for the delivery of solutions using cutting-edge predictive tools. The role involves working closely with the sales team to show value of simulation technology in a practical and efficient manner.

Role and Responsibilities:
• Responsible for showing potential customers the value of simulation tools and how Rocky can be used with new technologies and applications.
• Provide technical support to customers after product sale.
• Investigate bug reports, test all bug fixes, and give feedback to development team to promote continuous improvement.
• Collaborate with peers and stakeholders in full software support.
• Travel to customer sites to provide training of software.
• Attend trade shows, conferences, and meetings to demonstrate the product and keep up-to-date with the latest developments in technology.

Requirements:
Essential:
• Proficient in both written and verbal English.
• A minimum of 2 years' experience using one or more commercial CAE tools (DEM, CFD, or FEA).
• Master of Science degree in Engineering.
• Ability to use CAD packages.
• Able to work independently, with little supervision, and as part of a team.
• Adaptive and open-minded to new skills and approaches.
• Strong problem solving, communication, and people skills.
• Organized and disciplined in daily work.
• Able to use existing company workflow tools.

Desirable:
• Proficient in Chinese or Korean, as well as English.
• In-depth knowledge of DEM (Discrete Element Method) simulation technologies.
• Experience with video conferencing tools and web presentations.
• Ph.D in Engineering.

If you are interested in this job position, please send your CV to curriculos@esss.com.br and rbharadwaj@rocky-dem.com.